SURVIVING ECONOMIC HARD TIMES
© 2008 – Joel Johnson – Joel Johnson & Associates
It is no secret that in general
the American economy is facing some heavy duty challenges. Some industries and
some areas of the country are more distressed than others, but everyone will be
affected in some form or the other. Auto manufacturers, bankers, home builders,
the travel industry, retail; you name it. Just about everyone is feeling the
pinch right now.
High oil prices, high food
costs, investment errors, and world events can and are grabbing dollars that
once was yours. Talk to the person earning minimum wage and ask how they are
doing. It is not funny and it is not going to get any better for a while. Even
if things suddenly turned around, it would be a while before businesses that are
being hurt the most can adjust. So brace yourself, but don’t be a Chicken
Little and believe the sky is falling in. It is not! But, don’t expect
miracles.
It’s in the news! GM is
cutting back production, laying off workers, slowing assembly lines. Ford,
Chrysler, Toyota, and Honda, to name a few, are doing the same and in addition,
they are dropping their auto and truck lease business. Everyone is cutting,
cutting, cutting! The President just signed a bill to bail out the housing
industry.
The American public drove
billions of miles less in the last two months due to fuel cost. If that
continues what do you think that is going to do to businesses that depend on
travelers? How do you think all this is affecting Walt Disney and the Cruise
industry? With the devaluation of the dollar, how do you think International
travel is doing these days?
Believe it or not, some
businesses will actual thrive during economic downturns. New businesses will be
established that offer new and innovative products and services that will offer
solutions to some of the worlds major economic and environment challenges.
Already, major advances are being made in the recycling industry. The future
may see fewer land fill and garbage challenges as entrepreneurs discover new
methods for recycling the contents into products that can and will improve our
health and our life styles.
Huge strides in the health and
insurance industries are making their way to consumers that will help alleviate
some of the financial burdens low income people face everyday. Congress is
working on new ideas to support and even boost the economic environment, all of
which will have an affect on your pocketbook.
In addition to new oil and gas
discoveries, the possibility of new refineries, increased interest in wind
technology, and solar energy, new ideas for creating energy efficient
transportation, and stand alone energy efficient homes, are all new ideas that
are soon to hit the market that will create energy efficient manufacturing
processes, and will reduce our dependency on foreign energy supplies.
There is good and bad in every
situation. And, of course, unless you have been hiding under a bushel basket,
you already know all of the above.
There are things you can do to
grow your business and survive during an economic downturn, but you have to
TAKE ACTION NOW and as you do, remember this; a business that is going
backward is dying. Think growth! Think profit! You cannot straddle a
barbwire fence. You will either fall off one side or the other. Fall is not
what you want to do.
Listed below are a few things
that every business should be doing during good time and bad times:
- Work harder ON your
business than you do IN your business. Working in your business doing
things that others should be doing will not give you the necessary time to
think and create ideas to grow your business. Put the right people
in the right seat and let them do their job. You do yours! THINK!
That does not mean that you should take off and run around the country
playing and call that ‘thinking.’ In hard times you have to be on top of
every aspect of your business.
- Analyze every expense
item and cut all unnecessary expenses by at least 10%! THINK!
Do not cut expenses that drive the business forward. If you cut your sales
force you can expect lower sales than you already have. Motivate your sales
force! Establish incentives and marketing ideas that will drive sales. If
you need to cut payroll, cut yours first. Don’t ask your team to do
something you are not willing to do.
- Do not cut your
advertising budget. Advertising is what attracts new customers, but
don’t throw money in the garbage can either. If your advertising is not
bringing in NEW customers, you are doing something wrong. THINK!
Find ways to improve your advertising. Learn to track results. For every
dollar invested in advertising and other marketing procedures you should get
a measured return. THINK! Don’t duplicate what you did last year.
If it didn’t work last year, what makes you think it will work this year?
Come up with creative advertising and marketing ideas that will drive the
business forward. THINK! Survival is hard work! When you want to
speed up, push harder on the accelerator. Just do it more efficiently!
- Find ways to increase
your margins. It does not matter what kind of business you are in.
People buy people first then goods and services. If you believe that
price alone is what drives your business, you are very mistaken. Any child
can cut prices and increase sales. You can grow broke! If you are not
making sufficient margins you should THINK. Margins are the
difference between your gross sales and your cost of goods sold. Examine
every aspect of your cost of goods sold. Find ways to work with your
suppliers to cut cost in raw materials, freight, terms and shipping. Adopt
a “Just-in-time” inventory policy. Improve your turn rate by just one turn
and improve your bottom line by 25%. Find ways to improve product
development and improve labor procedures that drive up margins. If you can
find ways to improve production with one laborer verses two, what are you
waiting for? THINK!
- Manage your cash flow.
Keep accounts receivable current. When you sell a product and issue an
invoice, you just became a banker. You have loaned your customer your
company’s cash. Make sure you are getting it back within terms. If not,
the customer should be willing to pay an additional finance charge of at
least 1.5% per month for any unpaid balance. If you do not pay your banker
on time or if your checks are bouncing, your banker will surely attach
additional charges on those activities. Sometimes customers who do not pay
you on time are also experiencing cash flow issues themselves or they could
be spending their money with another vendor and skipping you. They may also
be changing vendors, so not paying you on time does not matter as much to
them. When a new customer places a very large order with you, before
shipping be sure you check to see why they are leaving their prior vendor.
Could be they did not pay as agreed.
- Find new products and
services that will have the effect of leveling the playing field and
increasing margins. Business is constantly changing and most businesses
have ebbs and flows (peaks and valley’s). Yours is no different. If you
can find new ideas that fit well within your current offerings and will
increase sales and profits, it might be a good idea to study your present
product line, reduce non-selling inventory and add those products and
services that will level the ebb and flow and enhance your chances of
success.
- Think of ways to
improve your net profit on fewer sales. Profit is what you are in
business to create. When you are in the survival mode, forget all the
philosophical stuff and THINK. You will save jobs, increase sales,
increase production and SURVIVE if you THINK about every
possible ingredient that goes into operating a successful business.
- And remember, there is
no such thing as a self-made man/woman. You will reach your goals only with
the help of others. Get everyone involved. People in your company will
understand and they will join you if you ask. Ask them to THINK!
- If you increase you
sales by 10%, cut expenses by 10% and improve your operating margins by 10%,
what kind of business would you have during this downturn?
Albert Einstein said,
“Imagination is more important than knowledge.” Use yours! THINK!